Before working on mother board in your case, please practice STATIC precaution: ground your fingers by touching un-painted metal like power supply, for example. In some rare situations, computer parts may get loosen up during shipment (more commonly AGP card). You may run into some problems in boot-up, even though every single board or system was fully tested and burned in before shipment.

INSTALLATION HINTS:

BEFORE INSTALLATION, PLEASE READ THESE HINTS FIRST:

• Testing outside the case
  For first-timers or novices, test the mother board (MB) first before installing in the case: place the MB on a insulated surface and install only video & controller cards first to see if boot-up is OK. Usually, you don't need to change jumper settings. Add more cards, one a time if uncertain, if the minimum configuration worked. After assemblying it in the case, if boot-up fails, check the whole assembly, especially cables, power wires. Re-install the failed component a few times, if necessary. If existing cards are dusty, dust off and clean with rubbing alcohol at edge connector (gold finger).

• Dealing with old Vesa local bus
  Easiest way to insert a Vesa local bus card in a slot: align with the slot, press down on the local bus end (front) more firmly than the rear end. If your MB isn't fully supported by plastic stand-offs, be careful not to bend the MB excessively by the inserting force. Supporting the MB edge near the slots with a piece of foam or eraser may helpful.

  Easiest way to remove a Vesa local bus card: hold front and rear ends of the card (stay away from chips etc.), Pull out the card at BOTH ends by making small vertical movements like vibrating motion.

• Power Connect AT power connectors to mother board: Insert at an angle. Black wires touch each other. Make sure it's fully connected.

  ATX-style power requires connecting a thin 2-prong wire from power switch to a 'soft power' pin-out on motherboard. Some AT-style motherboards may have dual AT/ATX power connectors. Check manual for a switch for connecting the proper power (usually automatically detected).

• Fasten MB to case by using metal screws: make sure top and bottom circuits are not shorted. May need insulated washers for the metal screws on the top or even bottom surfaces.

  AGP card is usually more sensitive to how the card is inserted in the AGP slot. Its proper support under MB may be important in some cases.

• Re-install If you run into boot-up problems you can't resolve: Re-do the whole assembly carefully, for a few times, if necessary. Try different cards, if available, for testing. Follow instruction in manuals carefully. Don't get too frustrated, call our technical support, leave a message, fax us, or eMail: support@kingli.com. Before you contact, write down messages on screen and inform us.

Trouble-Shooting:

Connect PC speaker correctly and listen for beeping for trouble shooting.

• If you get no image on screen at boot-up, after installation:
  1. Make sure all add-on cards properly inserted in slots (re-install, especially for AGP or Vesa local bus cards). Check all cable connectors. Re-do, if possible. (Beep: continuous or no beeps)

  2. If you have a CPU inserted in the socket or slot 1: press down CPU firmly (especially that with cooler or heat sink. No static!). If necessary, remove and re-install again carefully. Check CPU jumper settings. (Beep: no beep)

  3. Make sure all memory modules are fully inserted in SIMM or DIMM sockets (try wiggling SIMM while clicking to vertical position), and held tightly by brackets on both sides. Bank zero first. Same brand in same bank (Beep: 3 beeps for AMI Bios,no beep for winBios). Re-install all memory! Pulling metal bracket(s), away from center, while inserting may help. Make sure MB has good support from underneath while pushing DIMM straight down, for good contact. ALL modules must have good contacts to work properly.

     Some modules are non-standard or down-graded, or have wrong refresh rate for the MB. Try standard modules, if possible. 72-pin SIMM's require two modules of the same type, EDO or fast page, for Pentium-and-up type of motherboards. Some motherboards don't allow mixing SIMM's and 3.3-volt SDRAM, altogether or in some combinations of slots.

     Faster PC100 SDRAMs are required for CPU running at 100+ MHz bus clock, unless the standard 66MHz clock can be enabled by jumpers or BIOS setting.

  4. Make sure hard drive, floppy cables are inserted properly by aligning red line with pin 1 or 2 on MB.

  5. If still no luck so far, remove all add-on cards from system except for video card, and even disconnect power connectors to disk drives, to make problem simple and trouble shooting easier. You should get image if problem is caused by some add-on card. Remove ALL cards, the board should beep. (no beep for AMI WinBios, if memory was not set properly) If not, check CPU setting or installation.

  6. If you use some older video card or certain graphic accelerator, there might be a possibility of imcompatibility with our IBM compatible mother board. Try other 16-bit VGA card of different chipset, if possible.

  7. Power supply problem?? Some power supply is under-rated in wattage, has inaccurate voltages, or does not send a proper power-good signal to mother board to boot-up satisfactorily. Try different power supply or case, if possible.

  8. Still no luck? Repeat steps from (1) to (6) a few more times observantly and with more care, to see if you missed anything. Re-install the whole thing. Listen to beeps of speaker, call our tech support and describe what you observed on-screen and what you have done. RMA number will be issued, if necessary. Remember: we received many RMA's in the past which we could not duplicate the problem, regardless of lengthy trouble-shooting sessions with our tech experts.

• Other boot-up problems
  1. Hang up before booting into boot-drive: First, try Setup or Power-on defaults in advanced chip setup of CMOS. If problem persists, disable external cache (in advanced BIOS setup) and boot-up again. If works, probably problem with cache or the associated memory.

  2. AGP video problem
     Currently, AGP video drivers cause more problems than PCI counterparts, because it's new and running at faster clock for 2x AGP. Proper procedure of installing drivers must be followed, especially for Win95. Some Win95 drivers don't work well in Win98. Some AGP chipsets are more picky on some motherboards at super-VGA modes, etc. Always get newest drivers and play with different video modes, if problem occurs.